New Riley now supports multi-technician zone routing & emergency escalation. See what's new →
Live on every call, 24 hours a day

Your AI dispatcher
who never misses
a job.

Riley answers every call, books appointments directly into your calendar, and transfers emergencies to your on-call tech — built exclusively for HVAC, plumbing, and electrical contractors in Murfreesboro, Nashville, and Middle Tennessee.

Start free trial See how it works
No contracts
Setup in 24 hours
Cancel anytime
24/7
Always answering
<2s
Average pickup time
90s
Ring to booked job
$0
Per-call fees
link-response.com/dashboard
Riley is live — answering calls now
Total Calls
169
↑ 14 this week
Emergencies
8
transferred live
Booked
47
78% rate
JM
John McDonald
Burst pipe — transferred to on-call tech
Emergency
GS
George Smith
AC repair booked — Tue 9:00 AM
HVAC
SL
Sarah Lee
Water heater inspection — Wed 2:00 PM
Booked
New appointment booked
HVAC repair · Tuesday 9:00 AM
Just now: AC repair booked — Nashville, TN
Emergency handled: Burst pipe transferred to on-call tech
Booking confirmed: Electrical panel inspection — Wed 2pm
SMS sent: Appointment confirmation delivered
Just now: Plumbing leak booked — Murfreesboro, TN
Customer said: "Didn't realize I was talking to an AI — booked instantly"
Booking confirmed: HVAC tune-up — Friday 10am
Just now: Water heater replacement booked
Just now: AC repair booked — Nashville, TN
Emergency handled: Burst pipe transferred to on-call tech
Booking confirmed: Electrical panel inspection — Wed 2pm
SMS sent: Appointment confirmation delivered
Just now: Plumbing leak booked — Murfreesboro, TN
Customer said: "Didn't realize I was talking to an AI — booked instantly"
Booking confirmed: HVAC tune-up — Friday 10am
Just now: Water heater replacement booked
Built for
HVAC
Plumbing
Electrical
General Repair
Heating
Refrigeration
Why contractors choose Link-Response

Everything a dispatcher does — for a fraction of the cost.

Riley isn't a generic chatbot adapted for trades. She was built from day one to understand HVAC, plumbing, and electrical — and to act, not just answer.

Answers every call, instantly
No hold music. No voicemail. Riley picks up on the first ring 24/7 — weeknights, weekends, and every holiday.
Books directly into your calendar
Riley checks your real availability and books appointments directly — no callbacks, no manual entry, no double-booking.
Emergency transfer in seconds
Active flooding, zero heat, gas smell — Riley detects genuine property emergencies and patches the caller through to your on-call tech immediately.
Live command dashboard
Every call, transcript, and booking appears in your portal in real time. No other answering service gives you this visibility.
You control the rules
Set your hours, fees, and instructions in plain English. Changes take effect on the next call — no account managers, no tickets.
Multi-technician routing
Assign different on-call techs by zone or trade. Update the routing in seconds from your phone when schedules change.
00:47
Riley answering
JD
Hi, my AC stopped working and it's 95 degrees. Can someone come look at it today?
Caller · 00:04
R
I completely understand — that's urgent in this heat. I can check our availability right now. Can I get your address and what time works best for you?
Riley · 00:07
JD
Sure, 412 Oak Street, and anytime this afternoon works.
Caller · 00:22
R
Perfect — I have a 2:00 PM slot available today. I'll book that for you and send a confirmation text right now. You're all set!
Riley · 00:47
Riley in action

A real conversation.
A booked job.
Under 60 seconds.

Riley sounds natural, responds instantly, and books the appointment in real time — all while you're on another job or asleep.

Trained on trade conversations
Riley understands HVAC terminology, plumbing emergencies, and electrical issues — not just generic keywords.
Responds in under 2 seconds
No awkward pauses. No "please hold." Riley keeps the conversation moving from the first ring.
Callers rarely know it's AI
Natural conversational flow means customers get a great experience — and you get the booking.
Hear Riley answer your number
How it works

From ring to booked job
in under 90 seconds.

Riley handles the entire customer interaction — you just show up to the job.

01
Customer calls your number
Riley answers on the first ring with your company name. The caller never knows they've reached an AI.
02
Riley qualifies the call
She identifies the trade, issue type, and urgency — using language trained specifically on home service conversations.
03
Routes the right way
Standard job → calendar booking. Genuine emergency → live transfer to your on-call tech. Inquiry → answers from your profile.
04
Everything logs automatically
Full transcript, booking confirmation, and call classification appear in your dashboard the moment the call ends.
Early access · Middle Tennessee

Built with contractors,
not just for them.

Link-Response is currently live and onboarding its founding contractor partners in Middle Tennessee. Founding members lock in their rate for life and help shape the product.

Currently in early rollout
We're live and answering real calls for contractors in Murfreesboro and Nashville today. Limited founding spots are available for service businesses in Middle Tennessee ready to stop missing calls.
Our performance guarantee
Riley will capture your first missed call within 24 hours of going live — or we extend your trial free. We're confident enough in the results that we back every setup with this promise.
Founding member pricing — locked for life
Contractors who join during early access lock in their monthly rate permanently. When pricing increases as we scale nationally, founding members never pay more.
Founding spots remaining — Middle Tennessee
We're keeping this cohort small on purpose. Spots are going fast — we want to make sure every founding contractor gets a white-glove setup experience.
17
spots remaining
Live within 24 hours of your demo request
First captured call within 24 hours — or your trial extends free
No contracts. Cancel any time. No questions asked.
How we compare

Why contractors switch to Riley.

See how Link-Response stacks up against hiring a human dispatcher or using a generic answering service.

🤖 Link-Response Human Dispatcher Generic Answering Service
Monthly cost $199–$499 $3,500–$5,000 $300–$600
Available 24/7
Books into your calendar
Emergency live transfer Sometimes
Understands trade terminology Depends on hire
Full call transcripts
SMS booking confirmation Manual
Setup time 24 hours 2–4 weeks 1–2 weeks
ROI calculator

How much are missed calls costing you?

Contractors miss an estimated 35% of inbound calls. Adjust the sliders to see your real annual exposure.

Annual revenue recovered
$138,138
by capturing missed calls with Riley
Missed calls per year728
Bookings recovered400
Revenue per booking$350
Link-Response cost from $99/mo
Start recovering revenue →
Simple, transparent pricing

Flat monthly rate. No per-call surprises.

Every plan includes the full Riley experience. No feature gating, no hidden overage fees, no long-term contracts.

Solo
$99/mo
For independent operators testing AI answering for the first time.
Get started
  • Up to 75 calls/month
  • Riley AI answering 24/7
  • Calendar booking (1 technician)
  • Emergency call transfer
  • Live dashboard & call logs
  • HVAC, plumbing, or electrical
  • SMS booking confirmations
  • Multi-technician routing
  • Priority support
Starter
$199/mo
For solo operators and small crews who need reliable after-hours coverage.
Get started
  • Up to 200 calls/month
  • Riley AI answering 24/7
  • Calendar booking (2 technicians)
  • Emergency call transfer
  • Live dashboard & call logs
  • HVAC, plumbing, or electrical
  • SMS booking confirmations
  • Multi-technician routing
  • Priority support
Most popular
Professional
$349/mo
For growing operations that handle multiple trades and need full coverage.
Get started
  • Up to 500 calls/month
  • Riley AI answering 24/7
  • Calendar booking (up to 5 technicians)
  • Emergency call transfer
  • Live dashboard & call logs
  • All trades supported
  • SMS booking confirmations
  • Multi-technician routing
  • Email support
Enterprise
$499/mo
For multi-location operations that need maximum coverage and dedicated support.
Contact us
  • Unlimited calls
  • Riley AI answering 24/7
  • Calendar booking (unlimited technicians)
  • Emergency call transfer
  • Live dashboard & call logs
  • All trades + custom trade profiles
  • Multi-technician routing by zone
  • SMS booking confirmations
  • Priority phone support + onboarding call
FAQ

Common questions

Everything contractors ask before switching to Riley.

Will my customers know they're talking to an AI?
Most don't. Riley is designed to sound natural and conversational — not robotic. She uses your company name, speaks at a natural pace, and responds with context-aware answers. Callers routinely book appointments without realizing they spoke to AI.
Do I need to port my phone number?
No — you never have to port your existing number. We provision a dedicated number for you and you simply forward calls to it when you want Riley to answer. You can set it to forward after-hours only, always, or on a custom schedule.
How long does setup take?
Most customers are live within 24 hours of their demo request. We configure Riley with your business name, trade profile, technician schedule, and emergency contacts — then you test it yourself before it goes live.
What happens during a real emergency?
Riley is trained to detect genuine emergencies — active flooding, no heat in winter, gas smells, electrical hazards. When she identifies one, she immediately warm-transfers the caller to your designated on-call technician. If the tech doesn't answer, she follows your escalation chain.
Can I see every call that comes in?
Yes — every single call is logged in your dashboard with a full transcript, classification (booked, emergency, inquiry), duration, and caller information. You can review any call within seconds of it ending.
What if Riley can't answer a question?
Riley is configured with your business's specific pricing, service area, and FAQ answers. If a caller asks something outside her knowledge, she politely lets them know and offers to take their information so you can follow up directly.
Is there a contract or long-term commitment?
No contracts, no commitments. Link-Response is month-to-month. You can cancel any time with 30 days notice. We're confident enough in the results that we don't need to lock you in.

Every unanswered call is a job for your competitor.

The contractor down the street is already using AI to capture your missed calls. Don't let them keep your customers.

Request a free demo today
Get started

See Riley answer a real call from your number.

We'll set up a live demo with your business name and trade profile — usually within 24 hours of your request.

No credit card required for demo
Setup completed in 24 hours or less
Cancel any time — no contracts
Your existing phone number, no porting required
Request your demo
We'll reach out within one business day.